Kennewick Auto Repair

Had a smell of exhaust smell in the cab of my pickup. Took it in to this shop and they found 2 loose bolts. Really fast turn around time and great work.

Excellent customer service.

Timing belt and water pump was replaced. They didn't charge me for a part that broke during disassembly. They were very apologetic when they called saying it would take more time to get the replacement part. I give them high marks on their professionalism and will go their again when a repair is needed to my vehicles.

Tri-Cities Automotive Repair helped me with a used car pre-purchase inspection, which included typical car interior/exterior/mechanical checks and a 4-mile test drive. They were very professional, friendly, and accommodated my request for photos of the car since I couldn't see it in person! The inspection report was easy to read and included many high quality photos. Kayla (the service manager) was super helpful and knowledgeable when I called with follow up questions about the inspection. Overall, the entire process was a pleasant experience and I really appreciated TCA's friendliness and willingness to thoroughly answer questions!

We always get Great Service from Tim and his staff !!

Everyone was super nice that I had talked to. They showed me exactly what was wrong and even gave a solution on how to fix it myself. I would reccomend them to any of my friends or family.

Wonderful team of personnel very knowledgeable

Provided great customer service and prompt service

Great service, reasonable prices, and great customer service. Highly recommend.

Great service, reasonable prices, and great customer service. Highly recommend.