Had a very honest maintenance experience. They communicated well and didn’t overcharge for things that weren’t needed.
They were very thorough in diagnostic and didn’t rip me off by charging excessive labor due to the issue. Always called with updates and pricing. Easy to work with
They are professional and complete. The work was done quickly and had great feedback.
Always a pleasure doing business here. Family owned, great employees...they are very good with communications, updates and costs. Love them:)
Wonderful service and wonderful people
We were traveling through the Tri-Cities with our truck and 5th wheel and spending a couple of nights there. I needed an oil change on the truck and called Tri Cities Automotive to see if they could squeeze us into there schedule. Kayla was very accommodating and said they'd fit us in that day. They did the oil and filter change as promised and we were very pleased with the responsiveness and the professional service. Thank you all at Tri Cities Automotive for your great service!
Exceptional service led by exceptional techs and the owner! Extremely helpful. thorough and fully knowledgeable staff from Kayla the service writer to Tim the owner and his exceptional staff of technicians. Been coming here for sometime now and have never been more pleased to be able to safely drive what I own. Small issues or major, never been an issue.