5

5

Great customer service. Great communication and had my car serviced quick and efficiently

5

5

They were very patient with me because I have a limited income because I am disabled and let me pay when I had the money and they washed my vehicle.Thank You Tri-cities Automotive Repair

5

GOOGLE REVIEW READERS- There is a review on here for one star that is bogus in my opinion as I was the person that asked for and paid for the inspection that they are referencing. I am sorry that it did not turn out the way they wanted , but I can assure you Tri-Cities Automotive had nothing to gain by assessing the car for me and finding things that needed repair. I live in Western Washington and was going to have it trailered here if it checked out and would have had repairs done at a local shop near me so that they became familiar with the vehicle. I am grateful for Tri-Cities Automotive for sending me a comprehensive report that potentially saved me thousands in repairs and lots of headaches. I would use them again if I needed a pre-buy inspection again.

5

Good communication, reports with pictures explaining what needed done and why, on shedule and under estimated cost. I will definitely be a return customer when I eventually need more done :)

We appreciate you bringing in your '89 Toyota Pick up to us! We look forward to seeing you again!

- Tri Cities Automotive Repair
5

Thank you for the 5 star review!

- Tri Cities Automotive Repair
5

Fantastic customer service. I called with brake issues and was able to get my car in that day for the full repair. They were very helpful and willing to show me exactly what they were recommending with price quotes so I was not surprised when in the end. Highly recommend them for your car repair needs!

We appreciate you bringing in your Dodge Charger! We are so glad we could help you out!

- Tri Cities Automotive Repair
5

I live on the west side of the mountains and was looking at a used car in Tri-Cities. I scheduled a pre-buy inspection with Tri-Cities repair and I am glad I did as the car turned out to be a mess mechanically. The report they sent was very detailed and the owner even took time to explain the results to me. They saved me a lot of potential headaches. I would highly recommend them!

Thank you so much for the review! We are so glad we could do a thorough inspection of the Suzuki Samurai you were looking at purchasing. We appreciate you trusting us with your pre-purchase needs.

- Tri Cities Automotive Repair
1

Our car was brought into this shop for an inspection for a possible sale. Not only did the mechanic want to over charge for the work that he said needed to be done, he also quoted work that didn’t even need to be done. Not only did he make almost $200 on the inspection he was also trying to make money on a job that didn’t need to be done. $800 on brakes, you’ve lost your mind. Take your stuff to Cronks in Richland if you want an honest mechanic shop.

We are sorry to hear that the potential buyer chose not to purchase the vehicle you had for sale. The customer paid us to do a thorough inspection of your vehicle, and give him a break down of what estimated costs would be for repairs. Please refer to his Google review below. Thank you! "GOOGLE REVIEW READERS- There is a review on here for one star that is bogus in my opinion as I was the person that asked for and paid for the inspection that they are referencing. I am sorry that it did not turn out the way they wanted , but I can assure you Tri-Cities Automotive had nothing to gain by assessing the car for me and finding things that needed repair. I live in Western Washington and was going to have it trailered here if it checked out and would have had repairs done at a local shop near me so that they became familiar with the vehicle. I am grateful for Tri-Cities Automotive for sending me a comprehensive report that potentially saved me thousands in repairs and lots of headaches. I would use them again if I needed a pre-buy inspection again."

- Tri Cities Automotive Repair
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New Location Address:
106002 E Wiser Parkway
Kennewick, WA 99338
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