Kennewick Auto Repair

They were booked out over a week, but squeezed me in on the spot so I wasn't stranded. I greatly appreciate them jumping right on my vehicle and would recommend them! Staff was friendly and very knowledgeable as well.

These guy's are professional, Rebuild my air-conditioning and it work better than new! Thanks guy's. I must say in a timely manner too. I would recommend them highly. Another satisfied customer !

Excellent service.

The first time I had my oil changed, it was the greatest experience! They sent me a full report, pictures and suggestions on things that might need to be fixed in the future. The second time, they forgot to call me. I had dropped off my car at 9 am, called around 3 pm, and then called again right before they closed, for them to say, it had been ready for a while. I also didn't get a full report like last time and they were kinda grumpy. Totally opposite from my first experience. I still recommend though, maybe they were just having a bad day...?

The staff members are friendly and helpful. When a challenge arose (as they commonly do) the situation was clearly explained to me. The problem was not caused by Tri-Cities Automotive repair but they did what they could to rectify it. As a result of the complication, the repair took a little longer than expected. The problem was fixed and although it was costly, I believe I got a first rate repair that will last. I normally do most of the repairs on my vehicle but this was way out of my league and I'm glad I chose Tri-Cities Auto Repair. If I'm not able to fix a problem, I won't hesitate to use them again.

Replace starter

A great experience. They communicate well, do what they say they will do, and deliver excellent results. I have had 2 repairs conducted a couple years apart and both times the experience has been the same. I appreciate the consistency of their service.

Great work!