1

Our car was brought into this shop for an inspection for a possible sale. Not only did the mechanic want to over charge for the work that he said needed to be done, he also quoted work that didn’t even need to be done. Not only did he make almost $200 on the inspection he was also trying to make money on a job that didn’t need to be done. $800 on brakes, you’ve lost your mind. Take your stuff to Cronks in Richland if you want an honest mechanic shop.

We are sorry to hear that the potential buyer chose not to purchase the vehicle you had for sale. The customer paid us to do a thorough inspection of your vehicle, and give him a break down of what estimated costs would be for repairs. Please refer to his Google review below. Thank you! "GOOGLE REVIEW READERS- There is a review on here for one star that is bogus in my opinion as I was the person that asked for and paid for the inspection that they are referencing. I am sorry that it did not turn out the way they wanted , but I can assure you Tri-Cities Automotive had nothing to gain by assessing the car for me and finding things that needed repair. I live in Western Washington and was going to have it trailered here if it checked out and would have had repairs done at a local shop near me so that they became familiar with the vehicle. I am grateful for Tri-Cities Automotive for sending me a comprehensive report that potentially saved me thousands in repairs and lots of headaches. I would use them again if I needed a pre-buy inspection again."

- Tri Cities Automotive Repair
5

Service was fabulous....done very timely and I couldn't be happier that they fixed the problem.

We are so glad we could get your CR-V back on the road safely! We appreciate your business!

- Tri Cities Automotive Repair
5

The only auto repair shop I trust to handle anything on my truck and my wife’ car. Best customer service up from that is always willing to answer any questions I have about work that my truck needs and out back the technicians really have it dialed in. Any time I have work done I am always given a detailed overview of what exact issues are in the vehicles and a detailed breakdown of the expenses so I can review my self. Have had my wife’s car taken in for some work a few times and everything from the detailed diagnostic to the finished work have been more than excellent! And when my truck needed trans line repairs, they had me back on the road the very next day. Highly recommend Tri-Cities Automotive Repair to anyone looking for professional mechanic work to be done on vehicles!

Thank you! We have enjoyed making sure your wife and yourself are driving reliable and safe vehicles! Thank you for bringing in your Cruz, and Ram to us whenever it needs work!

- Tri Cities Automotive Repair
5

Great customer service, and good honest work. I will recommend them to whoever is asking or wanting recommendations for automotive work.

Thank you! We have enjoyed working on your Silverado! We appreciate the review!

- Tri Cities Automotive Repair
5

If you are considering or looking for, a very high quality auto shop , in which to have repairs done for your car or light truck, I will point you to here. Time after time Tim, Kayla and all of the techs are more than willing to help and assist you in maintaining your car and seeing to your safety first . That, is number one. Their shop is well above most I have seen or know of and Tim has seen to it to hire very good quality techs to do the work on a consistent basis 110 % of the time. While the labor prices are consistent with the local area, the quality will not, be beat nor will it be compromised. Small or large, urgent or routine, Tim and his staff will see to your needs.

You rock Don! We are so glad we can be here for all your repair needs! Thanks for being such a loyal customer!

- Tri Cities Automotive Repair
5

excellent service

Thank you for being such a loyal customer!

- Tri Cities Automotive Repair
5

After reading reviews and speaking with Tim on the phone I decided to drive 80 miles and drop off my f150 for an exhaust manifold leak. It was well worth the drive. Great job, the staff is awesome to deal with. The truck sounds great. Would highly recommend this shop to others.

We enjoyed the project on the exhaust! Thanks for trusting us, and making that drive!

- Tri Cities Automotive Repair
5

Thank you for the review!

- Tri Cities Automotive Repair
5

The best experience with an automotive shop EVER!! Very pleased.

Thanks for bringing in your Nissan Titan! We really enjoyed working on it!

- Tri Cities Automotive Repair
5

Fast , quality service.

Thanks for bring in your Ford truck to us! We appreciate the business, and great review!

- Tri Cities Automotive Repair
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New Location Address:
106002 E Wiser Parkway
Kennewick, WA 99338
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