Kennewick Auto Repair

Our car was brought into this shop for an inspection for a possible sale. Not only did the mechanic want to over charge for the work that he said needed to be done, he also quoted work that didn’t even need to be done. Not only did he make almost $200 on the inspection he was also trying to make money on a job that didn’t need to be done. $800 on brakes, you’ve lost your mind. Take your stuff to Cronks in Richland if you want an honest mechanic shop.

Service was fabulous....done very timely and I couldn't be happier that they fixed the problem.

The only auto repair shop I trust to handle anything on my truck and my wife’ car. Best customer service up from that is always willing to answer any questions I have about work that my truck needs and out back the technicians really have it dialed in. Any time I have work done I am always given a detailed overview of what exact issues are in the vehicles and a detailed breakdown of the expenses so I can review my self. Have had my wife’s car taken in for some work a few times and everything from the detailed diagnostic to the finished work have been more than excellent! And when my truck needed trans line repairs, they had me back on the road the very next day. Highly recommend Tri-Cities Automotive Repair to anyone looking for professional mechanic work to be done on vehicles!

Great customer service, and good honest work. I will recommend them to whoever is asking or wanting recommendations for automotive work.

If you are considering or looking for, a very high quality auto shop , in which to have repairs done for your car or light truck, I will point you to here. Time after time Tim, Kayla and all of the techs are more than willing to help and assist you in maintaining your car and seeing to your safety first . That, is number one. Their shop is well above most I have seen or know of and Tim has seen to it to hire very good quality techs to do the work on a consistent basis 110 % of the time. While the labor prices are consistent with the local area, the quality will not, be beat nor will it be compromised. Small or large, urgent or routine, Tim and his staff will see to your needs.

excellent service

After reading reviews and speaking with Tim on the phone I decided to drive 80 miles and drop off my f150 for an exhaust manifold leak. It was well worth the drive. Great job, the staff is awesome to deal with. The truck sounds great. Would highly recommend this shop to others.

The best experience with an automotive shop EVER!! Very pleased.

Fast , quality service.