Kennewick Auto Repair

I didn't get his name but someone from your shop just saw me trying to get into my car..keys were locked in it. He drove to the shop, got the lockout kit, and rescued me. For free. I'll be over there with my cars, thanks a lot man.

They got me in quick and found the problem. Easy to work with.

Ran into unforeseen battery issue which delayed our trip back home to Idaho. Tim was very accommodating and had us taken care of and back on the road in no time!

Ran into unforeseen battery issue which delayed our trip back home to Idaho. Tim was very accommodating and had us taken care of and back on the road in no time!

Ran into unforeseen battery issue which delayed our trip back home to Idaho. Tim was very accommodating and had us taken care of and back on the road in no time!

Tim has been more than helpful fixing my rig and also teaching me what happened and why.

Didn't get the owners name, he was slammed busy. Made time to greet me as soon as I walked in anyway. Asked me what was going on and I told him to the best of my ability. About 45 mins later he called me back, let me know what had went wrong, explained how he was going to fix it. Then did it. Extremely honest and thorough. Wish I lived closer. This would be my go to shop. 10 out of 10 all day.

Again Tim and Tri-City Auto have surpassed my expectations of a auto repair shop.I recently took my 2006 F-150 to TCA to have the emergency brake serviced, due to their attention to detail and their thorough safety check, they discovered the rear leaf springs were failing, Tim even sought a second opinion from a expert tech to confirm. Now let me tell you, I am from Detroit (Motor City) and I would be hard pressed to find another mechanic either here or there that would do all this and charge me less than a hour labor, that included fixing the E-Brake! A very public thank you to TCA. J.R.Kus

FAST SERVICE, FRIENDLY, EXPLAINED WHAT WAS GOING ON, CHECKED PRICES FOR FUTURE SERVICE, REASONABLE PRICES

Very willing to work with us on a difficult technical challenge. Very fair with the work he did and was willing to refund for work he wasn't able to accomplish. Very happy with the service we received.