5

Found Kennewick Automotive via Internet search, checked reviews, found mostly positive, business is closest shop to where I live just down the street. Decided to give them a try, just needed an alignment and with their web coupon was the lowest cost alignment I found in the Tri Cities. I met the owner Tim who explained everything that he would be doing which included a health check of the car's systems. After getting the car back I could tell that the steering seemed more precise and he even made sure that the steering wheel was centered properly (I hate when shops leave the steering wheel off center!). Over all I'm a happy customer. :)

Thank you Mr. Bergez for the kind review. Glad you could take advantage of our alignment special, and you were happy with our performance.

- Tri Cities Automotive Repair
5

Tim is awesome and he really does work and have compassion to his clients needs i went in for a alingment he did a amazing job! From one business owner to another he has hus clients best interest close to heart. I highly recommend Tim

Thank you Mrs. Sparks! Hope to see you again. Yes you are right, our clients have our best interest, they need to know, we are here for them.

- Tri Cities Automotive Repair
5

I’ve been taking both of my cars here for a while and they are amazing ! They are helpful and Tim is such an honest and great guy

5

I stopped in to ask a question about a heater issue I had been having and had tried to troubleshoot on my own but had hit a wall. Tim was able to find the issue was a burnt wire, an electric issue that I would have never been able to find. I really appreciate Tim's vast knowledge and ability to get our vehicle back in tip top shape for the family this winter. Thanks again Tim!!!

Samantha, I admired your drive to figure out your own vehicle. It was awesome listening to your excitement, when telling me what you tested, when figuring out your blower motor issue. I give you 5 stars, for your own knowledge and how far you have gotten. Thank you for the great review!

- Tri Cities Automotive Repair
5

Really great service, I always leave this shop with a smile.. thanks tim

Another smile for the books! Thank you Dianna, for your loyalty!

- Tri Cities Automotive Repair
5

Within minutes he was able to diagnose the problem and fix it just as fast! I highly recommend TC Automotive for all your service needs. He never does anything that doesn't need to be done, so I know my bill is always lower than if I went to the dealer!!

Really appreciate your loyalty to us, and giving us the trust that you give to keep your vehicle going. Thank you!

- Tri Cities Automotive Repair
5

Excellent and friendly service. Recommend Tim's services.

Thank you for the great review!

- Tri Cities Automotive Repair
5

Within minutes he was able to diagnose the problem and fix it just as fast! I highly recommend TC Automotive for all your service needs. He never does anything that doesn’t need to be done, so I know my bill is always lower than if I went to the dealer!!

5

I trust Tim! It’s kind of scary when you have car problems and you don’t know anything about cars, you can easily be taken advantage of. I know Tim would never do anything to my car that didn’t need to be done. I know that my service repairs are less expensive at Tri-Cities Automotive Repair than if I went to a dealer. I would never go anywhere else.

5

Great service, friendly and upfront. Unfortunately, the mechanic called out and I was rescheduled for later. Came back and had to be scheduled again for another day. On the third visit the work got done and they gave me an added 20% off the online discount for showing up 3 times. Thanks for the understanding and ability to retain service even in a struggle. :)

Thank you for the five star review, also we really thank you, for you patience. We really hope to see you again.

- Tri Cities Automotive Repair
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